Terms and conditions
Delivery of IBM SPSS Statistics products via electronic media :
IBM SPSS Statistics subscription purchases are delivered via download. Customers who have purchased a subscription via our website will receive a confirmation email from IBM with detailed instructions on how to safely and securely download the products (please allow 3 business days). If you still have not received an e-mail from IBM, please contact us to let us know: firstname.lastname@example.org
Refund policy on IBM SPSS Statistics products purchased by electronic media download:
This is a final sale. Any payment is considered a final transaction with no possibility of total or partial refund.